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ROADSIDE ASSISTANCE — What's covered?

Membership Options

Family Membership 100K package : Family Membership includes an unlimited number of additional family members living at the same home address.

Single Membership 100K package : Single membership coverage is limited to the listed member on the account.

Family Membership 10K package : Family Membership includes an unlimited number of additional family members living at the same home address.

Single Membership 10K package : Single membership coverage is limited to the listed member on the account.

Calls per Membership per Year

Family Membership - Up to 5 calls (Deluxe plan , 3 call for Basic plan) per membership per year : If your vehicle is disabled for any of the following reasons, DAA Premium Roadside Assistance will dispatch a service vehicle to perform the service. Only 1 service or tow will be authorized per 24 hour period. Only 1 service will be authorized per mechanical breakdown.

Single Membership - Up to 5 calls (Deluxe plan , 3 call for Basic plan) per membership per year : If your vehicle is disabled for any of the following reasons, DAA Premium Roadside Assistance will dispatch a service vehicle to perform the service. Only 1 service or tow will be authorized per 24 hour period. Only 1 service will be authorized per mechanical breakdown.

Dead Battery

The service provider will attempt to boost/jump start your battery and start your vehicle. If your battery is frozen due to cold weather, boosting your vehicle may cause further damage. In lieu of boosting, your vehicle will be towed to an enclosed area designated by you, to allow your battery to thaw.

Out of Gas

The service provider will deliver up to 10 litres of fuel so that you can proceed to the nearest station. The cost of the gas is your responsibility. In areas where the transportation of fuel is prohibited, your vehicle will be towed to the nearest gas station.

Flat Tire

The service provider will remove your flat tire and install your safe inflated spare tire. If you do not have an safe, operable spare tire, your vehicle will be towed to the nearest repair facility.

Lockout Service

If you have locked your keys in your vehicle, or in the trunk of your vehicle and you have access to the trunk through the passenger compartment (i.e. automatic trunk release), DAA Premium Roadside Assistance will dispatch a service Provider to attempt to gain entry. DAA assumes no liability for any damage to the vehicle as a result of the attempt to gain entry to your vehicle when you have locked the key inside.

Emergency Mechanical Breakdown Towing

Family/Single 100K - up to 100 km per incident - If your vehicle experiences a mechanical breakdown, not related to a motor vehicle accident or vandalism, and is unable to proceed under its own power, DAA Premium Roadside Assistance will dispatch a service provider to tow your vehicle to a qualified repair facility with a licensed mechanic capable of providing automobile repairs (within 100km of the breakdown).

Family/Single 10K - up to 10 km per incident - If your vehicle experiences a mechanical breakdown, not related to a motor vehicle accident or vandalism, and is unable to proceed under its own power, DAA Premium Roadside Assistance will dispatch a service provider to tow your vehicle to a qualified repair facility with a licensed mechanic capable of providing automobile repairs (within 10km of the breakdown).

Expert opinion (Deluxe plan only)

The Expert Opinion benefit allows our members to receive assistance in locating qualified repair facilities, second opinions regarding automobile repairs and second opinions regarding automobile repair estimates from an ASE Certified automotive specialist.

Winching/Extrication

a member is entitled to one truck with one operator for one hour at the scene to have his or her vehicle extricated from mud, snow, or a ditch. Vehicle must be on or adjacent to a regularly traveled roadway. Cost of snow removal or shovelling will be at the member’s expense. If the vehicle is unable to proceed under its own power and or is considered unsafe following extrication you will be responsible for all costs associated with winching and towing of your vehicle at the time of the service. You may submit your receipts for reimbursement consideration under Traffic Accident Benefits if your vehicle will not proceed under its own power following extrication.

DISCOUNTS

DAA Premium program now offers discounts at your favorite Hotel and Car Rental chains! (See all participating hotels and car rental chains)

COVERAGE

Canada and the Continental United States.

Certain conditions and limitations apply. Visit the terms & conditions page for complete details.

TRIP INTERRUPTION BENEFITS

  • Accommodations and Meals
  • Vehicle Rental
  • Transportation

LEGAL ASSISTANCE BENEFITS

  • Legal Advice
  • Legal Defense

Certain conditions and limitations apply. Visit the terms & conditions page for complete details.

TRAFFIC ACCIDENT BENEFITS

  • Accident Towing
  • Accommodations and Meals
  • Emergency Transportation
  • Return of Passengers
  • Return to Repair Site
  • Family Member Transportation
  • Ambulance Services

Certain conditions and limitations apply. Visit the terms & conditions page for complete details.

TRIP ROUTING & MAPS (Deluxe plan only)

DAA Premium’s trip-routing services provide Members with detailed driving directions, accommodations, local attractions and points of interest within Canada and the Continental United States. Provincial and State Maps are available along with maps of major cities in Canada and the US. These services are for the personal use of the Member and may be limited due to availability.

Certain conditions and limitations apply. Visit the terms & conditions page for complete details.

WHO IS COVERED

Premium Roadside Assistance is a personal membership. It covers the person whose name is on the membership card, whether that person is driving his/her own vehicle, or any someone else’s. It does not cover anyone else driving the member’s vehicle.

COVERED VEHICLES

For the purpose of this membership, “vehicle” is defined as any passenger car, motorcycle, pick-up truck or motor home with a gross vehicle weight of up to 8,000 lbs (3600 kilos) that the Member is driving legally, and for personal use. Motor homes in excess of 8,000 lbs may claim under the reimbursement option only.

Excluded are commercial vehicles of any kind (including but not limited to taxis, limousines, buses, delivery vehicles), loaded or altered vehicles, off-road vehicles, ATVs, snowmobiles, farm tractors, farm or construction machinery, or any other vehicle not normally intended to be driven legally on public roads or highways.

Vehicles must be insured and plated to qualify for coverage. Service will not be provided to any unattended vehicle.


Visit the terms & conditions page for complete details »